Woman talking during a meeting
Woman talking during a meeting

Impact Employers:

putting people first

Investing in equitable talent management practices can feel overwhelming, leaving you to choose between people, profit, or progress—it no longer has to be that way.

Introduction and Overview

Introducing the Impact Employer Model

A holistic talent management toolkit that gives you the market-tuned tools and resources needed to advance equitable career mobility in your organization—without sacrificing business growth.

In this toolkit, you’ll find over 100 proven practices spanning the talent management lifecycle:

  • Corporate culture
  • Workforce planning
  • Talent acquisition
  • Talent development
  • Total rewards
  • Offboarding

These practices are specifically designed to support the well-being and career mobility of employees who face systemic barriers to advancement, though ultimately, they create value and opportunity for the entire workforce.

Impact Employer Model Target Population

The Impact Employer Model (IEM) is purpose-built to support the career mobility and well-being of people facing systemic barriers to advancement:

  • Young adults
  • Immigrants
  • People who are Black, Latine, or Indigenous, including those without a four-year degree
  • People of color and women of all backgrounds whose highest level of education is a four-year degree
  • People with criminal records

Impact Employers & DEIB

Through their efforts to attract, develop, and retain talent, Impact Employers prioritize the social and economic well-being of their employees. They do this by implementing talent management practices that prioritize and celebrate diversity, equity, inclusion, and belonging (DEIB) along with accessibility and well-being.

an image of happy coworkers
They build diverse teams that represent the communities they serve. ​
An older businesswoman
They build equitable internal career pathways.
people working together
They build corporate cultures that foster psychological safety, connection, and inclusion.

How the IEM works

Here’s how the Impact Employer Model works

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Employers need to evolve

Change is tough, but falling behind is tougher. We’re here to help you navigate the changing employer-employee dynamics and succeed with strategic talent investment.

We’ve entered a new era 
of work.

Companies that prioritize talent are not just navigating the new work landscape—they’re
thriving in it.

graphic design for technology
Technology:
Technology and AI are shaking up the world of work, pushing companies to rethink their strategies to stay ahead. Automation could impact nearly 50% of jobs by 2060.
McKinsey & Co
graphic design for collaborative economy
Collaborative economy:
The rise of the gig economy, remote work, and flexible arrangements is transforming the employer-employee dynamic. It’s predicted that 36 million Americans will be working remotely by 2025.
Upward
graphic design for stakeholder capitalism
Stakeholder capitalism:
Businesses are shifting their focus beyond just financial metrics. PwC’s 2022 Pulse Survey shows that 77% of business leaders now see talent as a key driver of growth, a modern approach that underscores the importance of nurturing a diverse and engaged workforce.
Your greatest asset? Your people.

Human capital is more valuable than ever, building the majority value of Fortune 500 companies.

different people working

Alan Murray, CEO of Fortune Media, highlighted that over 85% of the worth of Fortune 500 companies lies in intangibles like intellectual property and brand value—key elements driven by people. 

Workers aren’t just parts of a machine; they are the heartbeat of business success, fueling innovation, operational excellence, and stellar customer experiences. In today’s fast-changing world, the synergy between a motivated workforce and thriving businesses is undeniable.

Transform your business by breaking down barriers

Despite progress in talent investment, more must be done for workers facing systemic barriers—Black, Latine, Indigenous workers, immigrants, those without a four-year degree, young adults, and people with criminal records. 

two women working at a coffee shop

We believe–we know–that prioritizing their growth is essential for business competitiveness, as their engagement and problem-solving boost efficiency, customer satisfaction, and 
team morale. 

Recognizing their contributions not only strengthens teams but also transforms them into brand advocates, enhancing company reputation and attracting top talent.

The Business Case for Investing in Talent

Learn how to unlock your company’s potential by investing in your talent.

The Business Case for Investing in Talent

Investing in talent is a strategic necessity

With huge benefits for equitable economic advancement, career mobility, and business performance, talent investment is no longer just a corporate responsibility–it’s an essential duty. 

Strong talent management practices are transformative, driving innovation and inclusivity. Once seen as a cost, talent investment is now essential, laying the groundwork for an equitable, innovative workplace that boosts both employee advancement and business growth.

1
Significantly boost productivity

Companies excelling in time, talent, and energy management see a notable increase in workforce productivity. Research shows that recognizing employees can save businesses millions.

Graphic image about boosting productivity
$92 mil
Potential savings in gained productivity
Gallup
$8.2 mil
Potential savings in injury-related costs.
Gallup
$1.9 tn
Loss in productivity due to low employee engagement.
Gallup
2
Lower business costs

Effective talent management practice positively impacts all business functions. It reduces costs associated with high turnover, operational disruptions, and inefficiencies. 

Graphic image about lowering business costs
$8.8 tn
Global cost estimate of low employee engagement.
Gallup
$1.1 tn
National cost estimate of voluntary turnover.
Gallup
88%
Percentage of employers that report better financial performance if employees say they “feel heard.”
UKG
3
Increase business profitability 

There’s an undeniable correlation between talent investment and financial success. Businesses with effective talent management outperform competitors and drive better shareholder returns. 

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1.5x
profitability
Potential savings in gained productivity. 
McKinsey Global Institute 
2x
success
A study revealed that business units that score high on employee engagement double their odds of success compared to those that don’t.
Gallup
23%
more profitable
The median difference in profitability between companies that score high on employee engagement and those that score low.
Gallup
4
Higher customer ratings

Talent management practices cause ripple effects on customer satisfaction. There’s evidence showing the strong connection between customer loyalty and higher talent investments. 

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75%
more loyal
The median difference in customer loyalty/engagement between companies that score high on employee engagement and those that score low. 
Gallup
60%
more engaged employees
Leads to a better customer experience and higher company profitability.
Forbes
6x

Engaged workforces lead to a sixfold increase in the likelihood of reporting higher total returns to shareholders.
McKinsey
5
Enhanced business reputation

A positive business reputation, encompassing both a positive consumer and employer brand, is a potent differentiator.

Positive employer brands attract and retain top talent, cultivate a strong value-led culture, and enjoy high return on investments. 

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75%
of job seekers
Apply to a job if the employer actively manages its employer brand.
Glassdoor
28%
lower turnover
Strong employer brands have lower turnover rates, reduced cost per hire, and better customer perceptions.
Linkedin
82%
of investors
Cite trust as a key factor in investment considerations.
Edelman
69%
of investors
Report they are positively influenced to trust companies that prioritize their commitment to employees.
Edelman
A woman pointing at a document on a laptop

Continue your journey

We’ll show you how to tailor your Impact Employer efforts according to your organization’s priorities. Let’s explore the 5 fundamental Building Blocks. 

Good for people,
 good for business

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Download The Business Case for Investing in Talent

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